Cancellation policy

To cancel your activity / excursion you must send a notification by phone on Whatsapp to +34 679524602 or by email to

Your notification must include: full name, name of the activity and company of the excursion.

Refunds will be mailed and calculated as follows:

Type of activity Refund% Conditions
Surf lessons & amp; excursions (Jetski, Watersports, Kayak, Diving, Boats, Quas, Buggy, Fishing, Teidescope, Paragliding, Teide by Night) 100% 24h before the activity
50% 6 hours before the activity
0% Don't show up / be late / don't warn