To cancel your activity / excursion you must send a notification by phone on Whatsapp to +34 679524602 or by email to oceanlifeltenerife@gmail.com
Your notification must include: full name, name of the activity and company of the excursion.
Refunds will be mailed and calculated as follows:
Your notification must include: full name, name of the activity and company of the excursion.
Refunds will be mailed and calculated as follows:
| Type of activity | Refund% | Conditions |
|---|---|---|
| Surf lessons & amp; excursions (Jetski, Watersports, Kayak, Diving, Boats, Quas, Buggy, Fishing, Teidescope, Paragliding, Teide by Night) | 100% | 24h before the activity |
| 50% | 6 hours before the activity | |
| 0% | Don't show up / be late / don't warn |